Complaint against Albany Bread quality from a consumer at Umakomaas Spar , South Africa .
here are few pics illustrating poor quality of bread .
To whom it may concern,
My name is Basil Biljon.
I always purchase Albany bread and have always been more than satisfied with the product.
Unfortunately, I purchased 2 loaves at Umkomaas spar.
I have decided to bring the following to your attention. The bread has holes in them!
Please find attached photos of problems I have found.
Basil Warren Biljon
0792107955
bw.biljon@gmail.com
here are few pics illustrating poor quality of bread .
To whom it may concern,
My name is Basil Biljon.
I always purchase Albany bread and have always been more than satisfied with the product.
Unfortunately, I purchased 2 loaves at Umkomaas spar.
I have decided to bring the following to your attention. The bread has holes in them!
Please find attached photos of problems I have found.
Basil Warren Biljon
0792107955
bw.biljon@gmail.com
Hi I have the same problem as Basil Biljon, I purchase Albany as my bread of chocie, but this is the second time the bread has holes in them, I buy my bread from Lakeside Spar Richards Bay. When we pat nearly R11.00 a loaf I want to be able to use all of the bread.
ReplyDeleteThanking you
Terry van Eeden
cadanter@kwn.co.za
To Whom IT May Concern
ReplyDeleteIam a Tuchshop owner based in JHG Berea North, in Mitchel Street,my problem is that:
1. I am not getting bread deliveries on a daily basis.We sometimes go as 3days without bread.
2. If a delivery is done, we get bread that expires the following day.
3. Sometimes we don't receive a Tax invoice on bread purchased
4. if they do give you a Tax Invoice, it have wrong qtys of bread purchased, eg if you order 12 bread, the will write 16 or 8.
The vehicle that does this is truck- XJK052GP.
Please address this problem and advise?
UNHAPPY CUSTOMER!
dumisanik@incledon.co.za
To whom it may concern,
ReplyDeleteWe are a professional business people in my house sometimes we come late at the early hours. When we are trying to get some sleep your truck that delivers in Eikenhof ext 3 in Meredale Johannesburg would come and whooter for about 30sec-1min waiting for the spaza lady to wakeup.they would ref the accelerator of the truck and when the lady finally comes they will talk loud and even singing at that time of the morning.I spoke to the guys I said I will complaint because this is not the way how business should run I am sure that when you employ people there are rules for the drivers and definately one of the rules is that they should always try to keep their voices down and respect with their whooter in the morning. This morning they were whootering and accelerating the company car and making noise as if there is no people around where they delivering. Is there any way that you can talk to your client to deliver for her at 8am because your people are making noice. the moment they wake us up we don't go back to sleep we end up attending our daily meeitings with the sleepy eyes. Can someone talk to them and make sure that necessary rules are followed when delivering.
I would appreciate if someone can phone or e-mail me.
Thanks
hellyd@vodamail.co.za
0825506962
YESTERDAY 29/01/2014
ReplyDeleteI BOUGHT ALBANY BREAD ATE UNTIL THE CENTRE THEN I FOUND A BIG BLACK BEETLE. YOU WOULD SWEAR ITS A RAISIN. I ALSO NOTICED THAT THE TASTE OF THAT BREAD WAS BULL S***T
SOON AFTER THAT I HAD STOMACH CRAMPS AND WAS NAUSEA.
I HAVE ALL THE EVIDENCE AND WITNESSES. I ALSO TOOK PICTURES. SOMEBODY NEEDS TO DO SOMETHING OR ELSE I AM GOING PUBLIC. PEOPLE NEED TO KNOW ALBANY FOR WHO YOU REALLY ARE. SOUTH AFRICA MUST KNOW!!
I WONDER HOW MANY BEETLE'S DID I EAT AND HOW MANY PEOPLE HAVE FOUND THEM BUT DIDNT KNOW WHERE TO REPORT YOU.
I AM GIVING YOU UP TO TOMORROW 31/01/2014
VINCENT
vilanevince@gmail.com
071 8787 119
I wonder if Albany changed the recipe. I started to notice this in december 2014 and I thought maybe just maybe there was a problem with that 1 bread I bought. However since then their bread is dark. hard to eat and don't have big slices anymore. I am very disappointed as I have been buying this
ReplyDeletebread my whole life. I need to try and check which bread I can buy now as this is not eatable.
I would appreciate if someone can e-mail me
mathe.mabuyana@gmail.com
Receive a poor service from Albany call centre Albany bread was mold brown and white they only replace one bread not the other bread you need to pull up your socks contact me on 0793337957
ReplyDeleteHi I'm Samantha
ReplyDeleteI am a loyal Albany customer i am buying Albany bread for years now and not once did I ever have a problem wid da quality of the product,but for the past 3 days now da quality of the bread is very poor, it's more like BB bread,the slice is easily breakin and even when wen buttering it's breaking, I am very unhappy with url quality nowdays can url plz c to this..
For the past couple of days I noticed that there's two trucks coming to deliver bread in the area of Belhar
ReplyDeleteThe first truck is an Albany we're the shop owners only take five loafs an hour after thers this white truck were these guys take up to fifteen crates of bread
The bread differs in tast,looks an even the date stamps differs ....
Please look into this matter as it threatens the safety of us as customer
Jaunp20@gmail.com
Thank you
price is R20
ReplyDeleteHi today I bought bread only to come home and see the seal was opened so what must I do cause I can't eat it
ReplyDeleteAlbany in Secunda there is a safety wrap. but starting by the gate they don't wear full PPE most of the time they are two members short on site. Like there are for members on duty instead of 6 as it supposed to. Even Bakery manager knows about the issue but he chose to denied it . He allows unqualified and unlicensed security manager driver in the yard and to run some position on his department even when he knows that they pating non existing guards. I won't even mention the fraud that happening under that security company
ReplyDelete